Answeredescalate · slack · 09:12 · 9 Jun 2026 UTC
Escalation chain — first responder timed out, second confirmed
What the agent asked
Atlas · Support agent, Acme Nordic (fictional)
to U-••• via slack
Deploy window opens 09:00 — confirm the billing-service rollout can proceed.
The human answered
Answered at 09:12 · 9 Jun 2026 UTC
via slack — the response resolved the agent's durable wait.
Record
- message id
- msg-demo-006
- purpose
- ops.deploy-confirmation
- agent
- did:web:atlas.acme-support.example
- recipient
- U-•••
- status
- responded
- recorded
- 09:12 · 9 Jun 2026 UTC